FOR IMMEDIATE RELEASE – Residents are reminded that the City of Mississauga does not employ or authorize companies to install sump pumps on the City’s behalf.

Door-to-door sales people may use high-pressure tactics. The City recommends all residents exercise caution before providing any personal information to sales people or committing to a service.

Residents are encouraged to call 3-1-1 or 905-615-4311 for correct information about City or Regional services and programs. Customer Service Advisors are available to answer resident inquiries, Monday to Friday between 7:00 a.m. and 7:00 p.m.

The City of Mississauga offers a sump pump subsidy program to assist homeowners that live on streets serviced by the municipal foundation drain collector (FDC) system to provide an additional safeguard against basement water infiltration.  To confirm if your property is located on a street serviced by the FDC system, please call 3-1-1 or 905-615-4311, between 7:00 am to 7:00 pm from Monday to Friday.

Further, the Region of Peel offers a Backwater Valve Rebate program with specific eligibility requirements.  To ensure that you are informed about these programs and less likely to become a target of a company trying to sell you services or equipment, please contact the Region at 905-791-7800, ext. 4409 or visit